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Shipping Policy

Thank you for visiting and shopping at East Kent Subaru.com. Following are the terms and conditions that constitute our Shipping Policy.

Shipment processing time, all orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed we will inform you by email of expected dispatch and delivery dates.
Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping rates & delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.

* Overnight delivery is only available for orders with delivery addresses within UK Mainland.
Delivery delays can occasionally occur.

Shipment to P.O. boxes or APO/FPO addresses
East Kent Subaru.com ships to addresses within the UK and only with verified post codes.

Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties and Taxes
East Kent Subaru.comĀ is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages
East Kent Subaru.com is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.

International Shipping Policy
We currently ship worldwide, see shipping table below.

Returns Policy
Our Return & Refund Policy provides detailed information about options and procedures for returning your order

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